Terms of Service

In these Terms, “Breeze Ops,” “we,” “us,” and “our” refer to the business operating the Breeze Ops website and services. “You” means the person using the website or services and, when applicable, the organization that person represents.

1. Acceptance and eligibility

By accessing the website, scheduling a call, purchasing an offering, or using our services, you agree to these Terms and our Privacy Policy. If you use the website or services for an organization, you represent that you have authority to accept these Terms for that organization.

You must be at least 18 years old and legally able to enter into a binding agreement to use our services.

2. Website and services

Breeze Ops provides information, assessments, workflow redesign, AI enablement, team training, implementation support, and related professional services. Website descriptions are general and may change. The exact scope, schedule, responsibilities, assumptions, and deliverables for paid work will be stated in the applicable order or written agreement.

We may improve, modify, suspend, or discontinue website features at any time. We will use reasonable efforts to communicate material changes to active paid engagements when they affect agreed work.

3. Customer responsibilities

You agree to:

• Provide accurate, complete, and timely information reasonably needed for the work.
• Designate an authorized decision maker and ensure relevant team members participate as agreed.
• Obtain the rights, permissions, and consents needed for materials, systems, and data you ask us to use.
• Maintain appropriate backups, access controls, and security for your systems.
• Review and approve recommendations, outputs, configurations, and actions before relying on them in your business.
• Use the website, services, and deliverables in compliance with law, third-party terms, and your own policies.

4. AI and automation

Our services may use or help you configure artificial intelligence, automation, and third-party software. AI output can be incomplete, inaccurate, or unsuitable for a particular use. You remain responsible for human review, business decisions, and the consequences of deploying or relying on any output or workflow.

Do not use AI-generated output as a substitute for qualified legal, financial, medical, employment, safety, or other professional judgment. High-impact or sensitive uses require appropriate human oversight, testing, access controls, and compliance review.

5. Third-party services

The website and our work may depend on third-party platforms such as Squarespace, Google, payment providers, AI platforms, and customer-selected business tools. Your use of those services is governed by their own terms and policies. We do not control and are not responsible for third-party services, including their availability, changes, security, pricing, or output.

6. Fees, billing, cancellation, and refunds

Prices, deposits, billing schedules, taxes, cancellation terms, and refund eligibility will be shown at checkout or stated in the applicable proposal, order, or customer agreement. You authorize us and our payment providers to charge the agreed amounts using the selected payment method.

If an invoice is overdue, we may pause work after giving reasonable notice. You remain responsible for charges properly incurred before cancellation or termination.

7. Confidentiality and customer data

Each party may receive nonpublic information from the other. Each party will use reasonable care to protect confidential information and will use it only for the relationship, except when disclosure is authorized or required by law. Confidentiality, security, and data-processing terms in a separate written agreement control where applicable.

You retain ownership of materials and data you provide. You authorize us and our approved providers to access and process those materials as reasonably necessary to deliver the services, follow your instructions, protect the engagement, and meet legal obligations.

8. Intellectual property

The website and its content, branding, design, text, graphics, methods, templates, and other materials are owned by Breeze Ops or our licensors and are protected by applicable intellectual-property laws. Subject to these Terms, we grant you a limited, revocable, nonexclusive right to access the website for your own lawful business purposes.

Ownership and permitted use of custom deliverables will be stated in the applicable customer agreement. Unless that agreement says otherwise, each party keeps ownership of materials, tools, methods, templates, software, and know-how it owned or developed independently of the engagement. You may not copy, scrape, republish, resell, or create a competing service from the website or our proprietary materials without written permission.

9. Acceptable use

You may not use the website or services to:

• Violate law, infringe another person’s rights, or facilitate fraud, harassment, or harm.
• Introduce malware, interfere with operation, probe for vulnerabilities, or bypass access controls.
• Access accounts, systems, or data without authorization.
• Misrepresent your identity or authority.
• Use our materials or services in a way that violates these Terms or an applicable customer agreement.

10. Professional-services disclaimer

Breeze Ops provides business operations, workflow, technology, and training services. We do not provide legal, tax, accounting, investment, medical, or other regulated professional advice. You should consult qualified advisers for those matters.

Results depend on many factors outside our control, including your data, systems, decisions, participation, market conditions, and third-party services. Unless a written customer agreement expressly says otherwise, we do not guarantee a particular revenue increase, cost reduction, time savings, adoption rate, or other business outcome.

11. Disclaimers

To the fullest extent permitted by law, the website and any generally available materials are provided “as is” and “as available.” We disclaim implied warranties of merchantability, fitness for a particular purpose, title, and noninfringement. We do not warrant that the website will be uninterrupted, error-free, secure, or free of harmful components.

Some jurisdictions do not allow certain warranty exclusions, so some of these exclusions may not apply to you.

12. Limitation of liability

To the fullest extent permitted by law, Breeze Ops and our owners, personnel, contractors, and providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, or business opportunities arising from the website, services, or these Terms.

Unless a separate written customer agreement states a different limit, our aggregate liability arising from the website, services, or these Terms will not exceed the amount you paid to Breeze Ops for the specific services giving rise to the claim during the six months before the event that created the claim. For a claim based only on use of the free website, aggregate liability will not exceed one hundred U.S. dollars.

These limits apply regardless of the form of action and even if a remedy fails of its essential purpose, but they do not limit liability that cannot lawfully be limited.

13. Indemnification

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Breeze Ops and our owners, personnel, and contractors from third-party claims, losses, liabilities, and reasonable costs arising from your unlawful use of the website or services, your violation of these Terms, or materials and instructions you provide that infringe another person’s rights. This obligation does not apply to the extent a claim results from our own unlawful conduct.

14. Suspension and termination

You may stop using the website at any time. We may restrict or terminate access if we reasonably believe you violated these Terms, created a security or legal risk, failed to pay amounts due, or used the website or services in a harmful way. Ending access does not eliminate obligations that arose before termination. Provisions that by their nature should survive will remain effective, including payment, confidentiality, intellectual property, disclaimers, liability limits, and dispute provisions.

15. Disputes

Before filing a formal claim, you and Breeze Ops agree to make a good-faith effort to resolve the dispute by written notice and direct discussion. Send notices to support@breezeops.ai. Nothing in this section prevents either party from seeking urgent relief to protect confidential information, intellectual property, data, or system security.

Applicable law and the forum for a dispute may be specified in a separate customer agreement. If no separate agreement applies, the governing law and forum will be determined under applicable conflict-of-law and jurisdiction rules.

16. Changes to these Terms

We may update these Terms as our website, services, or legal obligations change. We will post the revised Terms here and update the date above. Changes apply prospectively when posted unless law requires otherwise. Your continued use after an update constitutes acceptance of the revised Terms.

17. General terms

If any provision is found unenforceable, the remaining provisions will remain in effect and the affected provision will be enforced to the greatest extent permitted. A failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent; we may assign them as part of a merger, acquisition, reorganization, or sale of the business. These Terms and any applicable customer agreement are the entire agreement about their subject matter.

18. Contact us

Questions about these Terms can be sent to:

Breeze Ops
support@breezeops.ai