Privacy Policy | Breeze Ops

In this Policy, “Breeze Ops,” “we,” “us,” and “our” refer to the business operating the Breeze Ops website and services. “You” refers to a website visitor, prospective customer, customer, or another person whose information we process.

1. Information we collect

Information you provide

We may collect information you choose to provide, including:

Your name, email address, phone number, company, role, and other contact information.
Information you include when scheduling a call, sending us a message, requesting an assessment, or asking about our services.
Billing and transaction information associated with a purchase. Payment card details may be handled directly by our payment provider rather than stored by Breeze Ops.
Business information, files, examples, credentials, system access, or other materials you authorize us to use while providing services.
Feedback, survey responses, and other communications with us.

Information collected automatically

When you use the website, we and our website providers may automatically receive technical and usage information such as your IP address, browser and device type, operating system, referring page, pages viewed, approximate location derived from your IP address, and the date and time of your visit. Cookies and similar technologies may support core website functions, security, and analytics.

2. How we use information

We may use information to:

Operate, maintain, secure, and improve the website and our services.
Respond to questions, schedule calls, prepare assessments, and communicate with you.
Provide workflow redesign, training, implementation, and related professional services.
Process payments, maintain business records, and administer customer relationships.
Understand website use and evaluate the effectiveness of our content.
Prevent fraud, misuse, security incidents, and violations of our agreements.
Comply with law and protect the rights, safety, and property of Breeze Ops, our customers, and others.

3. How we share information

We may share information in the following circumstances:

Service providers. We use vendors that support website hosting, scheduling, email, analytics, payments, document storage, automation, and other business operations. They may process information for us under their own terms and privacy commitments.
Customer-directed tools. During an engagement, we may work within systems, integrations, or AI tools selected or approved by the customer.
Professional advisers. We may disclose information to legal, accounting, insurance, or security advisers when reasonably necessary.
Legal and safety reasons. We may disclose information when required by law or when reasonably necessary to protect rights, prevent harm, investigate fraud, or respond to a lawful request.
Business changes. Information may be transferred as part of a merger, acquisition, financing, reorganization, or sale of all or part of the business.

We do not sell or rent the personal information you provide directly to us.

4. Website hosting, scheduling, and cookies

Our website is hosted by Squarespace. Squarespace may process device, usage, cookie, and other information to deliver and secure the website. You can learn more in the Squarespace Privacy Policy.

Our scheduling links may direct you to Google Calendar or another scheduling provider. Information you submit there is also governed by that provider’s privacy policy. See the Google Privacy Policy.

Your browser may allow you to block or delete cookies. Some website features may not function correctly if you disable cookies. Where required, we will provide additional cookie choices through the website.

5. Customer and workflow data

Our services may require access to information in a customer’s business systems. We use that information to provide the agreed services, follow the customer’s instructions, and maintain appropriate operational and security boundaries.

A proposal, statement of work, data processing agreement, business associate agreement, nondisclosure agreement, or other customer agreement may contain additional terms. If those terms conflict with this general website Policy, the applicable customer agreement controls for that engagement.

Please do not send sensitive personal information, regulated data, passwords, or production credentials through the public website or ordinary email unless we request it and appropriate safeguards have been agreed.

6. Data retention

We retain information for as long as reasonably necessary for the purposes described above, including to provide services, maintain business and tax records, resolve disputes, enforce agreements, meet legal obligations, and protect the website and our systems. Retention periods vary according to the type of information, our relationship with you, and applicable requirements.

7. Data security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No system, transmission method, or storage service is completely secure, so we cannot guarantee absolute security.

8. Your choices and privacy rights

You may ask us to update or correct your contact information or stop nonessential communications. Depending on where you live, applicable law may give you rights to request access, correction, deletion, restriction, portability, or information about how personal information is used and disclosed.

To submit a privacy request, email support@breezeops.ai. We may need to verify your identity and may retain information when permitted or required by law. You may also use browser settings or available website controls to manage cookies.

9. Children’s privacy

The website and our business services are intended for adults and organizations. They are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website.

10. International processing

Breeze Ops and our providers may process information in the United States and other countries. Those locations may have different data protection laws from your home jurisdiction. Where required, we use appropriate safeguards for international transfers.

11. Changes to this Policy

We may update this Policy as our services, providers, and legal obligations change. We will post the revised version here and update the date above. Material changes may also be communicated through another reasonable method.

12. Contact us

Questions or requests about this Privacy Policy can be sent to:

Breeze Ops
support@breezeops.ai